App Development
Dental
Business & Marketing

Get Feedback With Dynamic Survey

Pilipeyko Kseniya, Sales Manager
September 20, 2019
avatar
App Development
Dental
Business & Marketing

The dental mobile app has a number of advantages and can be a good helper in promoting a business. Now we want to consider in more detail one of the most important functions – a feedback dynamic survey. There are several sides from which it is worth examining the function of a patient satisfaction survey. But first, it’s worth knowing “Why is a survey called dynamic?”

The dynamic survey tool in the dental app may contain various types of questions, for example, about the amount of time spent in the queue to the dentists or about promotions introduced in the clinic. It depends on what exactly the business owner wants to find out from his patients. If goals change, questions can also be changed using a dashboard.

The dashboard allows you to create new polls in the mobile app at least every day without the help of a technical specialist. But before the dynamic survey appears in the dental mobile app, the administrator must make sure that all questions are intuitive and you can get the complete and accurate information that you need.

dynamic-survey-sample-dental-mobile-app
The screen with the sample of feedback survey.

Now you can go directly to the consideration of the utility of dynamic polling. All innovations that the clinic undertakes are made for clients. Thus, an important question arises.

What is the convenience for patients? The possibility of passing the dynamic survey in the dental mobile app at any time will have a positive impact on the passage itself. Agree to have only a few customers who want to stay and fill out more documents after the procedure. But at home, in comfort and without the views of the staff, the patient will be able to answer all questions as honestly and impartially as possible. Also for many patients, the dynamic survey solution will seem more exciting than with traditional paper surveys. A patient feedback survey affects both clients and the clinic. Owners of clinics definitely ask:

What about benefits for the business? A dynamic survey can not only help the dental clinic to get patient feedback, but also increase their loyalty. The clients will appreciate the desire of the clinic to get an opinion from them and make the clinic as convenient as available. This will affect not only existing patients but new ones too. A dental mobile app and a dynamic survey function can attract the attention of new patients and get valuable feedback from existing ones.

To be around your customers is an important part of any business. The dental application makes it easy to get dental support and communication with the dentist at any time convenient for you. Including due to the dynamic survey that can help to improve customer service at a dental appointment. After a detailed review, a generalized conclusion should be made that will summarize the above.

What conclusion can we draw? The dynamic survey is a simple way to get patient feedback via the dental mobile app, and also to show customers the care for them. The presence in the mobile application of the poll will positively affect the reputation of the dental center and raise its prestige due to patient loyalty. Correctly formulated questions will help not only to find out how effective a change is but also how well the clinic works as a whole. The dynamic survey is an opportunity to succeed in the dental business.

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