MedExpert – Mobile App For Dental Clinic

about the project

MedExpert is a family dental center. Our team has developed an application that allows the clinic to simplify work with patients and employees, as well as get feedback. In the application, patients have their medical records with X-ray images, the ability to connect family members, leave feedback on the visit, and rate the doctor.

SolveIt's mission

When developing a mobile application for the MedExpert dental center, our primary goal was to allow customers to leave feedback on the quality of service. The clinic needed to receive feedback from patients, which could not be collected through paper surveys. In addition, the client needed to increase the loyalty of existing patients and attract new ones.

Main functions

Access to prices and special offers of the center.
Personal accounts with all the necessary information about users.
Online diagnostics of dental health. Based on the survey results, patients receive useful recommendations for dental care.
Individual dental charts with each tooth visualized and described in detail.
Access to the medical record for both the patient and their dentist (changes can only be made on the clinic side).

The ability to link a medical record of a family member, for example, the child’s one, to the patient’s medical record.
Journal of appointments and notifications of upcoming visits.
Customizable push notifications sent by the administrator.
List of doctors with information about their education and qualifications.
Ability to rate doctors, leave feedback on visits, and fill out customer satisfaction surveys.

Development steps

Setting requirements

Our team carefully studied the client’s expectations and estimated the application.

Wireframing (UX design) and technical writing

The UX/UI designer has prepared several concepts for the dental clinic application. The stylistics' direction to which the application would adhere was agreed upon, and prototypes were prepared.

Mobile application development

After the approval of the prototypes, the developers started to create a mobile application for doctors and patients of the clinic.

Integration of the admin panel

The admin panel allows making changes to the information about the clinic on a computer, smartphone, or tablet with no programming effort. Through the panel, the administrator can send custom push notifications to users, manage the base of customers and their data.

Creation of an electronic medical record

In the medical record, which includes information about the patient’s previous treatment, doctors register the procedures performed.

Development of the survey

All information from the survey developed for the clinic to receive feedback is presented on the toolbar in the form of graphs. The builder of surveys allows easy editing and creating custom ones. Thanks to the results obtained from the surveys, the clinic can quickly collect and analyze customer feedback by individual parameters.

Addition of the language versions

To attract new customers, it was necessary to focus not only on the Russian-speaking audience, so our team added more language versions of the application.

Testing and launching the application in the Play Market and App Store

results

Together with the dental clinic, we have developed an application to increase patient loyalty. The clinic received the necessary feedback from patients and automated analytics, which helped it to improve the quality of services and increase profits. The application also helped the dental center to attract foreign customers through the application’s multiple language versions.