Mobile App For Dental Clinic

about the project

MedExpert is a family dental center. They were looking to develop a custom mobile app for a dental practice to enable patients to schedule and manage their appointments and health data online, as well as get feedback.

A new dental mobile app was meant to improve the workflow with the patients and clinic’s staff, decrease paperwork, and thus improve the overall dental center’s performance.

SolveIt's mission

The mission was to create a mobile application that would allow the dental clinic to improve the quality of service, and increase customer satisfaction and loyalty. It should be achieved by enabling a user-friendly appointment scheduling tool and functionality to quickly react to customers’ feedback.

The project involved UX/UI design, mobile app development for patients and doctors, and an intuitive admin panel development to access patients’ data and manage appointments.

Main features

Personal accounts with the ability to view and manage patients’ information;
Access to medical records for both patients and dentists (changes can only be made on the clinic side);
Ability to choose doctors and book appointments;
Journal of appointments and notifications of upcoming visits;
Customizable push notifications;
List of doctors with information about their education and qualifications;

Ability to rate doctors, leave feedback on visits, and fill out customer satisfaction surveys;
Online diagnostics of dental health: based on the survey results, patients receive useful recommendations for dental care;
Individual dental charts with each tooth visualized and described in detail;
Access to prices and special offers of the dental center;
Ability to link a medical record of a family member, for example, the child’s, to the patient’s medical record.

Development steps

Discovery phase

Our team carefully studied the client’s requirements and expectations, as well as performed market research and business analysis. After analyzing the whole scope of received information, SolveIt team was able to interpret data into actionable insights, functional and non-functional requirements, and estimate the project precisely.

Wireframing and UX design

Based on the results of the discovery our designers created several design concepts for the dental clinic mobile app so the client can review various options. Further, we built a prototype based on the user journeys to ensure a smooth user experience.

Mobile application development

Once the prototypes were approved, our developers started working on a mobile app for doctors and patients. We developed native mobile applications for iOS (Swift) and Android (Kotlin).

Admin panel development and integration

The admin panel allows making changes to the clinic’s information on the web, mobile, or tablet with no programming effort. Through the admin panel, administrators can create and send custom push notifications, manage patients’ databases, manage surveys to gather feedback, and more.

Electronic medical record development

The electronic medical record includes information about the patient’s visits and details on the prescribed treatment.

Development of the survey

We developed a customer survey builder that allows easy editing and creating custom feedback forms. The data received is presented on the toolbar in the form of easily comprehended graphs. Thus, the clinic can quickly collect and analyze patient feedback.

Adding multilingual functionality

To attract and retain foreign customers, we developed multilingual functionality for the mobile app. It now supports two languages.

Testing and launch

We thoroughly tested the application for errors and technical problems to make sure that users would not encounter any troubles when using it. As always, SolveIt handled the process of uploading a new app to the stores.

results

SolveIt designed and developed an intuitive and visually-pleasing mobile app that helped to increase patient loyalty and improve the clinic’s overall performance.

Technology Stack

IOS

Swift

Android

Kotlin

Backend

Spring

Java

Frontend

HTML 5

React.js

Angular.js

Design

Figma

inVision

Project management

Trello

Slack

Jira